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1. Parties: Identification of the government entity and service provider, including authorized signatories
2. Background: Context of the agreement, reference to tender process, and statutory authority
3. Definitions: Defined terms used throughout the agreement, including Arabic/English translations where necessary
4. Scope of Services: Detailed description of services to be provided, including quality standards and KPIs
5. Term and Commencement: Duration of the agreement and conditions for effectiveness
6. Provider Obligations: Key responsibilities and commitments of the service provider
7. Government Entity Obligations: Responsibilities and commitments of the government entity
8. Financial Provisions: Payment terms, pricing, invoicing, and VAT requirements
9. Performance Monitoring: KPI monitoring, reporting requirements, and performance review mechanisms
10. Compliance and Governance: Regulatory compliance, permits, and governance structure
11. Staff and Saudization: Requirements for staff, including Saudization quotas and training
12. Confidentiality: Protection of government information and data security requirements
13. Intellectual Property: Ownership and usage rights of IP created during service provision
14. Liability and Indemnification: Allocation of risks and indemnification obligations
15. Force Majeure: Events outside party control and their consequences
16. Termination: Grounds for termination and consequences
17. Dispute Resolution: Process for resolving disputes under Saudi law
18. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Islamic Finance Compliance: Required when financial arrangements must explicitly comply with Shariah principles
2. Security Requirements: Required for services involving sensitive government data or facilities
3. Business Continuity: Required for critical public services requiring contingency planning
4. Environmental Compliance: Required for services with environmental impact
5. Technology Transfer: Required when agreement includes transfer of technical knowledge to Saudi entities
6. Local Content Requirements: Required for contracts above certain value thresholds under Vision 2030
7. Anti-corruption Compliance: Required for high-value contracts or those involving multiple subcontractors
8. International Compliance: Required when services involve international elements or foreign providers
1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided
2. Schedule 2 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements
3. Schedule 3 - Pricing and Payment Schedule: Detailed pricing structure, payment milestones, and calculation methods
4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation
5. Schedule 5 - Staff and Key Personnel: Key staff requirements, qualifications, and Saudization commitments
6. Schedule 6 - Forms and Ƶ: Standard forms for reports, invoices, and other regular submissions
7. Schedule 7 - Government Furnished Items: List of items, facilities, or information provided by the government
8. Schedule 8 - Quality Assurance Plan: Quality management procedures and standards
9. Appendix A - Required Permits and Licenses: List of regulatory approvals required for service provision
10. Appendix B - Technical Standards: Applicable technical standards and compliance requirements
Public Administration
Healthcare
Education
Transportation
Waste Management
Public Infrastructure
Municipal Services
Social Services
Environmental Services
Public Utilities
Digital Government Services
Public Safety
Urban Development
Public Housing
Legal
Compliance
Government Relations
Operations
Procurement
Contract Management
Business Development
Risk Management
Quality Assurance
Project Management
Public Policy
Service Delivery
Technical Operations
Finance
Human Resources
Government Contracts Manager
Public Sector Account Manager
Compliance Officer
Legal Counsel
Public Services Director
Contract Administrator
Procurement Manager
Public Policy Officer
Operations Director
Project Manager
Business Development Manager
Risk Manager
Quality Assurance Manager
Government Relations Manager
Service Delivery Manager
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