The Shop Risk Assessment Template is a crucial document developed to help Australian retail businesses comply with Work Health and Safety (WHS) obligations. It should be used when establishing a new retail operation, conducting periodic safety reviews, or when significant changes occur in the workplace. The template covers comprehensive risk identification, assessment, and control measures specific to shop environments, including customer areas, storage spaces, and staff facilities. It aligns with Australian WHS legislation and includes relevant considerations from state-specific retail trading requirements. This document is particularly valuable for businesses seeking to maintain consistent safety standards across multiple locations and ensures compliance with regulatory requirements for risk management in retail operations.
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1. Document Control: Details of document version, review dates, and approval status
2. Introduction: Purpose and scope of the risk assessment template
3. Store Details: Basic information about the retail premises, including location, size, and type of operation
4. Risk Assessment Methodology: Explanation of risk rating matrix and assessment criteria used
5. General Workplace Hazards: Assessment of common retail hazards including slips/trips, manual handling, electrical safety
6. Customer Interface Risks: Risks associated with customer interactions and public access areas
7. Storage and Stock Management: Risks related to inventory management, storage areas, and stock movement
8. Security Risks: Assessment of theft, robbery, and other security-related risks
9. Emergency Procedures: Risk assessment of emergency response capabilities and evacuation procedures
10. Staff Training Requirements: Assessment of training needs based on identified risks
11. Control Measures: Details of existing and recommended risk control measures
12. Monitoring and Review: Procedures for ongoing monitoring and periodic review of risk controls
1. Food Safety Risks: For stores handling food products - specific food safety hazards and controls
2. Chemical Handling: For stores using cleaning or other chemicals - assessment of chemical risks and handling procedures
3. Loading Dock Operations: For stores with dedicated loading facilities - specific risks related to delivery operations
4. Plant and Equipment: For stores with specific machinery or equipment - detailed assessment of equipment-related risks
5. Working at Heights: For stores with mezzanine levels or high shelving - specific height-related risks
6. Cold Storage Areas: For stores with refrigeration units - specific risks related to cold storage operations
7. Special Events: For stores conducting special events or promotions - temporary event-related risks
1. Risk Assessment Matrix: Detailed risk rating criteria and assessment matrix
2. Hazard Checklist: Comprehensive checklist for identifying common retail hazards
3. Control Measures Register: Template for recording and tracking implementation of control measures
4. Incident Report Form: Template for reporting safety incidents and near-misses
5. Training Record Template: Form for recording staff safety training completion
6. Emergency Contact List: List of emergency contacts and response procedures
7. Risk Assessment Review Schedule: Timeline and criteria for periodic risk assessment reviews
8. Safe Work Procedures: Standard operating procedures for high-risk activities
Authors
Relevant legal definitions
Clauses
Relevant Industries
Retail
Hospitality
Food and Beverage
Fashion and Apparel
Electronics and Technology
Pharmacy and Healthcare
Home and Garden
Automotive Parts and Accessories
Sporting Goods
Beauty and Personal Care
Convenience Stores
Specialty Stores
Relevant Teams
Operations
Health and Safety
Risk Management
Compliance
Store Operations
Facilities Management
Human Resources
Loss Prevention
Quality Assurance
Training and Development
Relevant Roles
Store Manager
Retail Operations Manager
WHS Coordinator
Risk Management Officer
Compliance Manager
Area Manager
Shop Supervisor
Safety Representative
Operations Director
Retail Safety Specialist
Store Owner
Facilities Manager
Loss Prevention Manager
Human Resources Manager
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