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1. Parties: Identification of the service provider and client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including technical and social media-specific terminology
4. Scope of Services: Detailed description of social media management services to be provided
5. Service Provider Obligations: Specific responsibilities and commitments of the social media manager
6. Client Obligations: Client's responsibilities, including providing access, content approval, and timely feedback
7. Content Ownership and IP Rights: Rights and ownership of created content, including transfer of rights
8. Privacy and Data Protection: Compliance with privacy laws and handling of personal information
9. Confidentiality: Protection of confidential information and trade secrets
10. Fees and Payment Terms: Service fees, payment schedule, and expense reimbursement
11. Term and Termination: Duration of agreement and conditions for termination
12. Limitation of Liability: Limits on liability and indemnification provisions
13. General Provisions: Standard legal clauses including governing law, notices, and amendment procedures
1. Influencer Marketing Services: Additional terms for managing influencer relationships and campaigns
2. White Label Services: Terms for providing services under client's brand name
3. Performance Metrics: Specific KPIs and performance standards if required
4. Crisis Management: Procedures for handling social media crises and emergency responses
5. International Services: Additional terms for managing social media in multiple jurisdictions
6. Third-Party Tools: Terms for use of specific social media management tools and software
7. Content Creation Services: Detailed terms for original content creation if included in services
8. Training and Support: Terms for providing training to client's staff if included
1. Schedule A - Service Specifications: Detailed list of specific services, platforms, and posting frequencies
2. Schedule B - Fee Schedule: Detailed breakdown of fees, including any platform-specific charges
3. Schedule C - Content Calendar: Template and procedures for content planning and approval
4. Schedule D - Brand Guidelines: Client's branding requirements and social media voice guidelines
5. Schedule E - Response Matrix: Guidelines for responding to different types of social media interactions
6. Schedule F - Approved Tools and Platforms: List of authorized social media management tools and platforms
7. Appendix 1 - Key Performance Indicators: Specific metrics and reporting requirements
8. Appendix 2 - Emergency Contact Protocol: Contact information and procedures for urgent situations
Retail
E-commerce
Professional Services
Entertainment
Hospitality
Technology
Healthcare
Education
Financial Services
Non-profit
Fashion
Food and Beverage
Real Estate
Sports and Recreation
Media and Publishing
Legal
Marketing
Digital Communications
Procurement
Operations
Compliance
Brand Management
Corporate Communications
Business Development
Content Creation
Social Media Manager
Digital Marketing Director
Content Strategist
Marketing Manager
Business Development Manager
Communications Director
Legal Counsel
Contract Administrator
Chief Marketing Officer
Brand Manager
Digital Communications Specialist
Community Manager
Operations Manager
Procurement Manager
Compliance Officer
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