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1. Outstanding Transactions: Instructions for handling any pending transactions or direct debits, used when there are active standing orders or upcoming payments

2. Reason for Closure: Explanation for account closure, included when required by bank policy or when closing multiple accounts

3. Special Instructions: Additional instructions for specific situations like joint accounts or business accounts

4. Alternative Contact Details: Secondary contact information, used when the account holder will be unavailable during the closure process

1. Identification Documents: Copies of valid ID documents for both account holder and authorized person

2. Proof of Address: Recent utility bills or official documents proving current address

3. Original Bank Documents: Any original bank cards, unused checks, or account opening documents to be returned

4. Power of Attorney: If applicable, the original power of attorney document giving broader authorization powers