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Client Retainer Agreement
I need a Client Retainer Agreement for my IT consulting firm based in Copenhagen, providing ongoing technical support and maintenance services to corporate clients, with monthly retainer fees and specific service level requirements for response times.
1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and the general purpose of the professional relationship
3. Definitions: Key terms used throughout the agreement, including 'Services', 'Fees', 'Retainer', and other relevant terminology
4. Scope of Services: Detailed description of the professional services to be provided under the retainer arrangement
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Retainer Fee and Payment Terms: Amount of retainer, payment schedule, billing procedures, and handling of additional fees beyond the retainer
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider, including service levels and professional standards
8. Client's Obligations: Client's responsibilities, including providing necessary information and cooperation
9. Confidentiality: Obligations regarding confidential information shared during the professional relationship
10. Data Protection: GDPR compliance and data handling procedures
11. Intellectual Property: Ownership and usage rights of any intellectual property created or used during service provision
12. Liability and Indemnification: Limitations of liability and indemnification obligations of both parties
13. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
14. Governing Law and Jurisdiction: Specification of Danish law as governing law and jurisdiction for disputes
15. General Provisions: Standard clauses including entire agreement, amendments, assignment, and severability
1. Service Levels: Detailed service level agreements when specific performance metrics are required
2. Key Personnel: When specific individuals are crucial to service delivery and need to be named in the agreement
3. Non-Compete: Restrictions on competitive activities, if relevant to the professional relationship
4. Insurance: Specific insurance requirements when professional indemnity or other insurance is necessary
5. Compliance with Industry Regulations: When services are subject to specific industry regulations or professional standards
6. Reporting Requirements: When regular reporting or specific documentation is required
7. Consumer Protection Provisions: Additional provisions required when the client is a consumer rather than a business
8. Conflict of Interest: Specific provisions for handling potential conflicts when providing services to multiple clients
1. Schedule of Services: Detailed breakdown of specific services covered under the retainer
2. Fee Schedule: Detailed fee structure, including hourly rates, retainer calculations, and additional service charges
3. Service Level Agreement: Specific performance metrics and service standards
4. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
5. Key Personnel Schedule: Details of key team members, their roles, and contact information
6. Compliance Requirements: Specific regulatory or professional standards applicable to the services
7. Communication Protocol: Procedures for regular communications, reporting, and escalation paths
Authors
Legal Services
Management Consulting
Accounting and Finance
IT Services
Marketing and Advertising
Business Advisory
Professional Services
Engineering Services
Design and Creative Services
Human Resources
Environmental Consulting
Technical Consulting
Research and Development
Corporate Training
Legal
Finance
Compliance
Operations
Commercial
Business Development
Client Services
Professional Services
Risk Management
Contract Management
Account Management
Legal Counsel
Contract Manager
Business Development Manager
Chief Financial Officer
Managing Director
Professional Services Director
Account Manager
Compliance Officer
Operations Manager
Finance Director
Commercial Director
Partner
Senior Consultant
Project Manager
Client Relations Manager
Risk Manager
General Counsel
Head of Professional Services
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