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1. Regulatory Compliance: Specific compliance requirements for regulated industries (include for financial services, healthcare, etc.)

2. Multi-jurisdiction Operations: Specific provisions for services operating across multiple countries or regions

3. Third-Party Service Providers: Terms governing the use and management of subcontractors or third-party service providers

4. Intellectual Property Rights: Detailed IP provisions when service involves software, technology or content creation

5. Environmental Standards: Environmental commitments and standards when relevant to service delivery

6. Training and Support: Details of training and support services if part of the service offering

7. Innovation and Continuous Improvement: Framework for service enhancement and technology updates

8. Exit Management: Detailed transition provisions for service termination or provider change

1. Schedule 1 - Service Definitions: Detailed technical specifications of each service component

2. Schedule 2 - Service Level Metrics: Comprehensive list of all service level metrics and measurement methodologies

3. Schedule 3 - Pricing and Service Credits: Detailed pricing structure and service credit calculations

4. Schedule 4 - Operational Procedures: Day-to-day operational procedures, escalation matrices, and contact details

5. Schedule 5 - Security Requirements: Detailed security protocols, standards, and compliance requirements

6. Schedule 6 - Business Continuity Plan: Detailed disaster recovery and business continuity procedures

7. Schedule 7 - Jurisdictional Requirements: Specific legal and regulatory requirements for each jurisdiction

8. Appendix A - Technical Infrastructure: Details of technical infrastructure and architecture

9. Appendix B - Report ������Ƶ: Standard formats for various service reports and monitoring documentation

10. Appendix C - Change Request Forms: Standard forms and procedures for requesting service changes