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1. Parties: Identification and details of the carrier and the customer
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of transportation and logistics services to be provided
5. Service Standards: Required performance levels, delivery times, and quality standards
6. Obligations of the Carrier: Key responsibilities including licensing, insurance, and compliance requirements
7. Customer Obligations: Customer responsibilities including providing accurate information and access
8. Rates and Payment: Pricing structure, payment terms, and invoicing procedures
9. Insurance and Liability: Insurance requirements and allocation of liability between parties
10. Term and Termination: Duration of agreement and circumstances for termination
11. Confidentiality: Protection of confidential information and trade secrets
12. Force Majeure: Provisions for unforeseen circumstances affecting performance
13. Dispute Resolution: Procedures for resolving disputes between parties
14. Governing Law: Specification of Malaysian law as governing law and jurisdiction
1. International Transport: Additional terms for cross-border transportation services
2. Dangerous Goods: Special requirements for handling and transporting dangerous materials
3. Subcontracting: Terms governing the use of subcontractors by the carrier
4. Equipment Requirements: Specific requirements for specialized transportation equipment
5. Environmental Compliance: Additional environmental protection requirements
6. Technology and Systems: Requirements for use of specific logistics or tracking systems
7. Security Requirements: Additional security measures for high-value or sensitive cargo
8. Performance Incentives: Bonus structures for exceeding service levels
9. Training Requirements: Specific training requirements for carrier personnel
1. Schedule 1 - Service Specifications: Detailed description of specific services, routes, and delivery requirements
2. Schedule 2 - Rate Card: Detailed pricing structure including base rates and additional charges
3. Schedule 3 - Service Level Agreement: Specific performance metrics and measurement criteria
4. Schedule 4 - Insurance Requirements: Detailed insurance coverage requirements and minimum limits
5. Schedule 5 - Operating Procedures: Detailed operational procedures and requirements
6. Schedule 6 - Contact Details: Key contact information for both parties
7. Appendix A - Required Documentation: Ƶ and examples of required shipping documentation
8. Appendix B - Compliance Checklist: Checklist of regulatory and safety compliance requirements
Logistics
Transportation
Manufacturing
Retail
E-commerce
Food and Beverage
Pharmaceuticals
Electronics
Automotive
Construction
Agriculture
Chemical
Fast-Moving Consumer Goods
Industrial Products
Legal
Operations
Logistics
Supply Chain
Procurement
Risk Management
Compliance
Commercial
Finance
Distribution
Logistics Manager
Supply Chain Director
Procurement Manager
Operations Director
Fleet Manager
Transportation Coordinator
Compliance Officer
Legal Counsel
Contract Manager
Risk Manager
Supply Chain Analyst
Logistics Coordinator
Distribution Manager
Commercial Director
Chief Operations Officer
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