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1. Parties: Identification of the service provider and the client, including registered addresses and company details
2. Background: Context of the agreement and brief description of the parties' intention to enter into a cleaning services arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the cleaning services to be provided, including locations and types of cleaning activities
5. Service Standards: Required quality levels and performance standards for the cleaning services
6. Operating Hours: Specified times during which services will be provided, including regular hours and any special arrangements
7. Personnel Requirements: Qualifications, training, and conduct requirements for cleaning staff
8. Equipment and Materials: Responsibilities for providing and maintaining cleaning equipment and materials
9. Health and Safety: Safety protocols and compliance with Dutch health and safety regulations
10. Performance Monitoring: Methods and frequency of service quality assessment and reporting
11. Pricing and Payment Terms: Service fees, payment schedule, and invoice processing procedures
12. Term and Termination: Duration of the agreement and conditions for termination
13. Insurance and Liability: Insurance requirements and allocation of liability between parties
14. Confidentiality: Protection of confidential information and data privacy compliance
15. General Provisions: Standard legal clauses including governing law, dispute resolution, and amendments
1. Environmental Standards: Specific requirements for eco-friendly cleaning practices and products, included when the client has sustainability goals
2. Specialized Cleaning Services: Additional specialized cleaning requirements for specific areas or equipment, included for facilities with special cleaning needs
3. Security Requirements: Special security protocols and clearance requirements, included for high-security facilities
4. Emergency Response: Procedures for handling cleaning emergencies, included for facilities requiring 24/7 coverage
5. Subcontracting: Terms governing the use of subcontractors, included when subcontracting is permitted
6. Client Equipment Use: Terms for using client-provided equipment or facilities, included when applicable
7. Transition Services: Procedures for handover from previous service providers, included when replacing existing contractors
1. Schedule 1 - Cleaning Specifications: Detailed cleaning tasks, frequencies, and methods for each area or surface type
2. Schedule 2 - Site Plans: Floor plans and area specifications showing cleaning zones and access points
3. Schedule 3 - Equipment and Materials List: Comprehensive list of approved cleaning equipment and materials to be used
4. Schedule 4 - Key Performance Indicators: Specific metrics and targets for measuring service quality
5. Schedule 5 - Price Schedule: Detailed breakdown of costs for different services and areas
6. Schedule 6 - Staff Requirements: Specific staffing levels, qualifications, and training requirements
7. Appendix A - Reporting Ƶ: Standard forms for performance reporting and communication
8. Appendix B - Health & Safety Procedures: Detailed safety protocols and risk assessments
9. Appendix C - Chemical Register: List of approved cleaning chemicals and their safety data sheets
Commercial Real Estate
Healthcare
Education
Retail
Industrial
Government
Hospitality
Financial Services
Technology
Transportation
Manufacturing
Professional Services
Facilities Management
Operations
Procurement
Legal
Health Safety and Environment
Property Management
Contract Management
Quality Assurance
Finance
Compliance
Building Services
Facility Manager
Operations Director
Procurement Manager
Contract Manager
Building Services Manager
Property Manager
Cleaning Services Supervisor
Health and Safety Officer
Quality Control Manager
Environmental Compliance Officer
Operations Manager
Site Manager
General Counsel
Legal Advisor
Commercial Director
Facilities Coordinator
Building Maintenance Manager
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