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The Complaint Letter For Expired Product is a essential document for consumers in New Zealand who need to formally address issues with products sold beyond their expiration date. This document type is particularly relevant in the context of New Zealand's robust consumer protection framework, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986. The letter serves as a formal communication tool for consumers to report expired products, request specific remedies, and document their complaint officially. It can be used for various products ranging from food items to pharmaceuticals and cosmetics, and typically includes detailed information about the product, purchase details, discovery of expiration, and any resulting issues. The document is designed to initiate a formal complaint process while maintaining professional communication standards and referencing relevant consumer rights under New Zealand law.

1. Sender's Details: Full name, address, contact information, and any relevant customer reference numbers

2. Recipient's Details: Company name, department (if applicable), full address, and the date

3. Subject Line: Clear indication that this is a complaint about an expired product

4. Product Information: Specific details about the product including name, brand, batch number, expiration date, and date of purchase

5. Issue Description: Clear explanation of the problem, when it was discovered, and any relevant consequences

6. Previous Actions Taken: Description of any attempts already made to resolve the issue

7. Specific Request: Clear statement of what resolution you are seeking (refund, replacement, compensation)

8. Closing Statement: Professional closing including expected timeframe for response and any deadline for resolution