A Formal Complaint About A Colleague is a crucial document used in New Zealand workplaces when informal resolution methods have been unsuccessful or when the nature of the issue requires immediate formal intervention. This document type is governed by New Zealand employment law, particularly the Employment Relations Act 2000, and must comply with principles of natural justice and good faith obligations. It is typically used when addressing serious misconduct, harassment, bullying, discrimination, or other significant workplace issues that require formal investigation and resolution. The document serves as an official record of the complaint and forms the foundation for any subsequent investigation or disciplinary procedures. It must be detailed enough to enable proper investigation while maintaining appropriate confidentiality and professionalism.
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1. Complainant Details: Full name, position, department, and contact information of the person making the complaint
2. Subject of Complaint: Full name, position, and department of the colleague about whom the complaint is being made
3. Date and Location: Specific dates, times, and locations of the incident(s) being complained about
4. Nature of Complaint: Clear classification of the type of complaint (e.g., misconduct, harassment, bullying, performance issues)
5. Detailed Description: Chronological, factual account of the specific incidents or behaviors that form the basis of the complaint
6. Impact Statement: Description of how the behavior has affected the complainant's work, wellbeing, or workplace environment
7. Previous Actions Taken: Description of any steps already taken to address the issue, including informal discussions or attempts at resolution
8. Witnesses: Names and contact details of any witnesses to the incidents described
9. Desired Outcome: Clear statement of what resolution or outcome the complainant is seeking
1. Health and Safety Concerns: Include when the complaint involves workplace safety issues or risks to physical/mental health
2. Related Complaints: Include when there are other relevant complaints or incidents involving the same parties
3. Supporting Documentation: Include when there are emails, messages, photos, or other documentary evidence to support the complaint
4. Union Representative Details: Include when the complainant is represented by a union
5. Immediate Safety Measures: Include when immediate protective measures are being requested
6. Confidentiality Requirements: Include when specific confidentiality arrangements are needed beyond standard privacy expectations
1. Schedule A - Evidence Log: Chronological list of all supporting documents, communications, and other evidence referenced in the complaint
2. Schedule B - Witness Statements: Written statements from witnesses who have observed or have direct knowledge of the incidents
3. Schedule C - Previous Correspondence: Copies of any relevant previous communications about the issue
4. Appendix 1 - Supporting Documents: Copies of all referenced emails, messages, photos, or other documentary evidence
5. Appendix 2 - Relevant Policies: Copies of workplace policies relevant to the complaint (e.g., Code of Conduct, Harassment Policy)
Authors
Relevant legal definitions
Clauses
Relevant Industries
Healthcare
Education
Financial Services
Technology
Manufacturing
Retail
Public Sector
Professional Services
Construction
Hospitality
Transportation
Non-profit
Legal Services
Media and Entertainment
Telecommunications
Relevant Teams
Human Resources
Legal
Operations
Administration
Executive Leadership
Health and Safety
Compliance
Employee Relations
Training and Development
Corporate Services
Customer Service
Sales
Production
Research and Development
Information Technology
Relevant Roles
Chief Executive Officer
Human Resources Manager
Department Manager
Team Leader
Supervisor
Employee Relations Specialist
Workplace Health and Safety Officer
Department Head
Project Manager
Administrative Assistant
Senior Executive
Line Manager
Operations Manager
Professional Staff Member
General Staff Member
Executive Assistant
Compliance Officer
Union Representative
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