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1. Service Levels: Detailed service level agreements and performance metrics - include when specific performance standards need to be maintained

2. Insurance: Insurance requirements and coverage details - include for high-risk services or when required by industry regulations

3. Compliance with Laws: Specific regulatory compliance requirements - include when operating in regulated industries

4. Anti-Corruption: Anti-bribery and corruption provisions - include when dealing with government entities or international business

5. Business Continuity: Disaster recovery and business continuity requirements - include for critical services

6. Change Control: Procedures for managing changes to services or terms - include for complex or long-term arrangements

7. Warranties: Specific warranties and representations - include for product-based services or specialized professional services

8. Security Requirements: IT and physical security requirements - include when handling sensitive data or accessing client facilities

1. Schedule 1 - Service Description: Detailed specifications of services or products

2. Schedule 2 - Pricing and Payment Terms: Detailed fee structure, rates, and payment conditions

3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements

4. Schedule 4 - Key Personnel: Details of key staff members and their roles

5. Schedule 5 - Data Processing Requirements: Specific data handling and privacy requirements

6. Appendix A - Contact Details: Contact information for key personnel and authorized representatives

7. Appendix B - Required Forms: Standard forms and templates used in the business relationship

8. Appendix C - Technical Requirements: Technical specifications and requirements