The Client Agreement Form serves as a fundamental legal instrument in the Philippine business environment, designed to formalize professional relationships between service providers and their clients. This document is essential when establishing new business relationships or updating existing service arrangements, providing a comprehensive framework that outlines services, responsibilities, and obligations of all parties involved. The agreement ensures compliance with Philippine legislation, including the Civil Code, Consumer Act, and Data Privacy Act of 2012, while protecting both parties' interests through clear terms and conditions. It is particularly crucial for businesses providing professional services, consulting, or ongoing support to clients, and should be reviewed by legal professionals familiar with Philippine contract law to ensure enforceability and compliance with local regulations.
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1. Parties: Identification of the service provider and the client, including their full legal names, addresses, and registration details if applicable
2. Background: Context of the agreement and brief description of the business relationship being established
3. Definitions: Clear definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided to the client
5. Term and Termination: Duration of the agreement and conditions for termination by either party
6. Fees and Payment Terms: Pricing structure, payment schedule, and payment methods
7. Obligations of Service Provider: Specific commitments and responsibilities of the service provider
8. Client Responsibilities: Client's obligations and requirements for cooperation
9. Confidentiality: Provisions for protecting confidential information shared between parties
10. Data Privacy and Protection: Compliance with the Data Privacy Act and handling of personal information
11. Limitation of Liability: Extent and limitations of service provider's liability
12. Force Majeure: Provisions for unforeseen circumstances affecting contract performance
13. Governing Law: Specification of Philippines law as governing law and jurisdiction
14. Dispute Resolution: Process for resolving disagreements between parties
15. Entire Agreement: Confirmation that this document represents the complete agreement between parties
1. Intellectual Property Rights: Required when services involve creation or use of intellectual property
2. Service Level Agreement: Needed for technical or ongoing services with specific performance metrics
3. Insurance Requirements: Required for high-risk services or when mandatory by regulation
4. Anti-Money Laundering Compliance: Necessary for financial services or high-value transactions
5. Assignment and Subcontracting: Include when either party may need to transfer rights or delegate duties
6. Non-Compete Clause: Required when protecting business interests from competition
7. Warranties and Representations: Include for specific promises about service quality or capabilities
8. Change Control Process: Needed for long-term agreements where scope may evolve
1. Schedule A - Service Specifications: Detailed breakdown of services, deliverables, and technical requirements
2. Schedule B - Fee Schedule: Detailed pricing structure, rates, and payment terms
3. Schedule C - Service Levels: Performance metrics, response times, and quality standards
4. Schedule D - Data Processing Agreement: Specific terms for handling personal data under Philippines Data Privacy Act
5. Appendix 1 - Contact Details: Key contacts and escalation matrix for both parties
6. Appendix 2 - Required Documents: List of documents required for KYC and regulatory compliance
7. Appendix 3 - Change Request Form: Template for requesting and documenting changes to services
Authors
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Information Technology
Financial Services
Consulting
Legal Services
Healthcare
Real Estate
Education and Training
Marketing and Advertising
Business Process Outsourcing
Engineering Services
Construction
Manufacturing
Retail Services
Hospitality
Relevant Teams
Legal
Compliance
Business Development
Sales
Account Management
Operations
Client Services
Risk Management
Contract Administration
Project Management
Commercial
Relevant Roles
Legal Counsel
Contract Manager
Business Development Manager
Account Executive
Chief Executive Officer
Chief Operating Officer
Sales Manager
Client Relations Manager
Compliance Officer
Risk Manager
Project Manager
Operations Manager
Service Delivery Manager
Managing Director
Commercial Director
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