The Letter of Complaint TV Programme is a formal document used when viewers need to raise concerns about television content or broadcasting issues in Saudi Arabia. This document is typically employed when standard feedback channels have proven insufficient or when the matter requires formal attention from broadcasting authorities. It must align with Saudi Arabian broadcasting regulations, GCAM guidelines, and Islamic law principles. The letter should detail specific violations of broadcasting standards, provide evidence of the problematic content, and clearly state the desired resolution. This document type is particularly important in Saudi Arabia's media landscape, where content must strictly adhere to cultural, religious, and regulatory standards. The complaint may address issues ranging from inappropriate content and technical broadcasting problems to violations of programming standards and cultural sensitivities.
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1. Sender's Details: Full name, address, and contact information of the complainant
2. Recipient's Details: Name and address of the TV station, network, or regulatory body
3. Date: Date of writing the complaint
4. Subject Line: Clear identification of the letter as a complaint with programme name
5. Programme Details: Specific information about the programme including name, date, time of broadcast, and channel
6. Complaint Description: Detailed explanation of the issues or violations, with specific examples
7. Legal/Regulatory Basis: Reference to relevant broadcasting standards, regulations, or laws that were violated
8. Requested Action: Clear statement of the desired outcome or resolution
9. Closing: Professional closing with timeline for expected response
1. Previous Correspondence: Include if there have been prior attempts to resolve the issue
2. Impact Statement: Description of how the programme content affected you/family/community, particularly relevant in Saudi cultural context
3. Witness Information: If others witnessed the problematic content and are willing to corroborate
4. Religious/Moral Considerations: Specific reference to Islamic principles or moral standards if relevant to the complaint
5. Technical Issues: If the complaint involves broadcasting technical problems rather than content
1. Evidence Documentation: Copies of screenshots, recordings, or other evidence of the problematic content
2. Previous Communications Log: Copies of any previous correspondence with the broadcaster
3. Witness Statements: Written statements from other viewers who witnessed the content
4. Relevant Regulations: Copies of specific regulations or guidelines being referenced in the complaint
Relevant legal definitions
Clauses
Relevant Industries
Media and Broadcasting
Entertainment
Telecommunications
Consumer Services
Religious Broadcasting
Public Relations
Regulatory Compliance
Legal Services
Relevant Teams
Legal Affairs
Compliance
Public Relations
Media Relations
Customer Service
Quality Control
Content Management
Regulatory Affairs
Broadcasting Standards
Consumer Protection
Relevant Roles
Media Compliance Officer
Broadcasting Standards Manager
Content Review Specialist
Legal Affairs Director
Consumer Rights Officer
Public Relations Manager
Regulatory Compliance Specialist
Media Relations Coordinator
Programming Director
Quality Control Supervisor
Customer Service Manager
Broadcasting Ethics Officer
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