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Master Subscription Agreement Template for Singapore

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Key Requirements PROMPT example:

Master Subscription Agreement

"Need a Master Subscription Agreement for our new SaaS platform launching in Singapore by March 2025, with strong data protection clauses and specific provisions for financial services sector compliance."

What is a Master Subscription Agreement?

The Master Subscription Agreement serves as the primary contractual framework for subscription-based services in Singapore. It is designed to comply with Singapore's legal requirements, including the Personal Data Protection Act, Electronic Transactions Act, and relevant industry regulations. This agreement is particularly crucial for software-as-a-service (SaaS) providers, cloud services, and digital platforms operating in Singapore, establishing clear terms for service delivery, user rights, data protection, payment obligations, and liability limitations.

What sections should be included in a Master Subscription Agreement?

1. Parties: Identification of contracting parties, including registered addresses and company details

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Services: Description of subscription services, access rights, and service levels

5. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

6. Term and Termination: Duration, renewal terms, and termination rights

7. Data Protection: PDPA compliance, data handling, and privacy obligations

8. Intellectual Property: IP ownership, licenses, and restrictions

9. Confidentiality: Protection of confidential information

10. Warranties and Disclaimers: Service warranties and limitations

11. Liability: Limitation of liability and indemnification

12. General Provisions: Boilerplate clauses including governing law, notices, assignment

What sections are optional to include in a Master Subscription Agreement?

1. Service Level Agreement: Detailed service levels and penalties - recommended for enterprise-level agreements or critical services

2. Security Requirements: Specific security protocols and compliance - recommended when handling sensitive data or regulated industries

3. Professional Services: Additional implementation or consulting services - recommended when offering supplementary services beyond subscription

4. Disaster Recovery: Business continuity and recovery procedures - recommended for critical business services

5. Insurance: Required insurance coverage - recommended for high-value or high-risk services

What schedules should be included in a Master Subscription Agreement?

1. Service Description Schedule: Detailed description of services and functionality

2. Service Level Agreement Schedule: Detailed SLA metrics and remedies

3. Pricing Schedule: Detailed pricing, including tiers and optional features

4. Data Processing Agreement: Detailed data handling procedures and PDPA compliance

5. Support Services Schedule: Support levels, response times, and escalation procedures

6. Security Requirements Schedule: Detailed security standards and procedures

7. Acceptable Use Policy: Rules and restrictions for service usage

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions







































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Industries

Contract Law: Common Law principles governing formation and enforcement of contracts in Singapore

Electronic Transactions Act 2010: Legislation governing electronic contracts, signatures, and digital transactions

Sale of Goods Act: Law governing transactions involving physical goods and their transfer

Personal Data Protection Act 2012 (PDPA): Primary legislation governing collection, use, disclosure, and care of personal data in Singapore

PDPA Regulations 2021: Updated regulations providing specific requirements for data protection compliance

Consumer Protection (Fair Trading) Act: Law protecting consumers against unfair practices and ensuring fair trading

Computer Misuse Act: Legislation addressing cybercrime and unauthorized access to computer systems

Cybersecurity Act 2018: Framework for protection of critical information infrastructure and cybersecurity standards

Copyright Act: Protection of intellectual property rights related to creative works and content

Trade Marks Act: Protection of brands, logos, and distinctive marks used in commerce

Patents Act: Protection of inventions and innovative technical solutions

Competition Act 2004: Regulation of anti-competitive practices and promotion of market competition

Payment Services Act 2019: Regulation of payment systems and payment service providers

ASEAN Electronic Commerce Agreement: Regional framework for cross-border electronic commerce in ASEAN

Mediation Act: Framework for mediation as a dispute resolution mechanism

Arbitration Act: Legal framework for arbitration proceedings in Singapore

Broadcasting Act: Regulation of broadcasting services and content distribution

Supreme Court of Judicature Act: Framework for court jurisdiction and judicial proceedings

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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