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Order Acceptance Letter Template for Singapore

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Key Requirements PROMPT example:

Order Acceptance Letter

"I need an Order Acceptance Letter for my Singapore-based technology company to confirm acceptance of a customer's order for software licenses worth SGD 250,000, including specific delivery milestones throughout March 2025."

What is a Order Acceptance Letter?

The Order Acceptance Letter is a critical business document used when a supplier wishes to formally confirm their acceptance of a customer's purchase order. It serves as written confirmation of the agreement between parties and forms part of the contractual documentation under Singapore law. The document typically follows receipt of a purchase order and includes confirmation of key commercial terms such as price, quantity, delivery dates, and payment terms. Using an Order Acceptance Letter helps establish clear communication and provides legal protection for both parties by documenting the exact terms agreed upon.

What sections should be included in a Order Acceptance Letter?

1. Reference Information: Order reference number, date, and related correspondence details

2. Acknowledgment: Formal acceptance of the order with reference to original order details

3. Order Details: Specific products/services, quantities, and prices being accepted

4. Delivery Terms: Confirmed delivery dates, locations, and conditions

5. Payment Terms: Confirmed payment schedule and methods

6. Contact Details: Relevant contact persons for order fulfillment

What sections are optional to include in a Order Acceptance Letter?

1. Special Conditions: Any specific terms or conditions unique to this order - use when there are deviations from standard terms

2. Quality Standards: Specific quality requirements or certifications - use for specialized or technical orders

3. Warranty Terms: Specific warranty provisions - use for durable goods or equipment orders

What schedules should be included in a Order Acceptance Letter?

1. Original Purchase Order: Copy of the customer's original order for reference

2. Technical Specifications: Detailed product specifications if applicable

3. Price Schedule: Detailed breakdown of prices if multiple items involved

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






















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Industries

Contract Law (Chapter 53): Primary legislation governing contract formation, validity, and enforcement in Singapore. Covers fundamental elements like offer, acceptance, consideration, and intention to create legal relations.

Electronic Transactions Act: Governs electronic communications and digital signatures in commercial transactions, ensuring legal recognition of electronic records and signatures.

Sale of Goods Act: Regulates contracts for the sale of goods, including terms about quality, fitness for purpose, and transfer of property.

Unfair Contract Terms Act: Controls the use of exclusion and limitation clauses in contracts, protecting against unreasonable terms.

Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices and ensures fair trading practices in commercial transactions.

Personal Data Protection Act: Governs the collection, use, and disclosure of personal data in commercial transactions where personal information is involved.

Goods and Services Tax Act: Regulates the application and collection of GST in commercial transactions, including requirements for tax invoices and registration details.

Contract Formation Requirements: Essential elements including offer, acceptance, consideration, intention to create legal relations, and capacity to contract.

Terms and Conditions Requirements: Mandatory elements including description of goods/services, pricing, payment terms, delivery terms, warranties and limitations.

Commercial Documentation Requirements: Business details including GST registration, company registration, and standard terms of trade that must be included in commercial documents.

Digital Compliance Requirements: Requirements for electronic contracts including digital signatures, electronic communications, and data protection measures.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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