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Software Subscription Agreement Template for Singapore

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Key Requirements PROMPT example:

Software Subscription Agreement

"I need a Software Subscription Agreement for my enterprise SaaS platform that will be used by financial institutions in Singapore, with strong data protection clauses and specific provisions for handling financial data, planned to launch in March 2025."

What is a Software Subscription Agreement?

The Software Subscription Agreement is essential for businesses providing or purchasing software services in Singapore. This agreement defines the relationship between software providers and their customers, covering crucial aspects such as subscription terms, service levels, user rights, data protection, and compliance with Singapore regulations. It is particularly important in today's SaaS-based business environment and must comply with Singapore's robust legal framework for digital transactions and data protection.

What sections should be included in a Software Subscription Agreement?

1. Parties: Identifies the contracting parties and their details

2. Background: Provides context and purpose of the agreement

3. Definitions: Defines key terms used throughout the agreement

4. Subscription Services: Details of the software services being provided

5. License Grant: Scope and terms of the software license

6. Fees and Payment: Payment terms, pricing, and billing details

7. Term and Termination: Duration and termination conditions

8. Data Protection: PDPA compliance and data handling requirements

9. Intellectual Property: IP ownership and rights

10. Confidentiality: Protection of confidential information

What sections are optional to include in a Software Subscription Agreement?

1. Service Level Agreement: Defines service levels and performance metrics - use when specific performance standards are required

2. Professional Services: Additional services such as implementation or training - use when additional services are part of the subscription

3. Business Continuity: Disaster recovery and business continuity provisions - use for critical software systems

4. Third-Party Integration: Terms for integration with other software - use when software interfaces with third-party systems

What schedules should be included in a Software Subscription Agreement?

1. Service Description: Detailed description of software functionality and features

2. Service Level Agreement: Detailed performance metrics and remedies

3. Pricing Schedule: Detailed pricing information and payment terms

4. Data Processing Agreement: Detailed data handling and protection requirements

5. Technical Requirements: Hardware and software requirements for using the service

6. Support Services: Details of support and maintenance services

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions







































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Industries

Electronic Transactions Act (ETA): Primary legislation governing electronic transactions and digital signatures in Singapore, essential for validating electronic contracts and agreements

Personal Data Protection Act (PDPA): Core legislation for data protection and privacy requirements in Singapore, including collection, use, disclosure and care of personal data

Copyright Act: Legislation protecting intellectual property rights, particularly relevant for software licensing and protection of code and related materials

Computer Misuse Act: Law dealing with cybercrime and unauthorized access to computer systems, important for security provisions in software agreements

Contracts Act: Fundamental legislation governing contract formation, validity, and enforcement in Singapore

Consumer Protection (Fair Trading) Act: Legislation protecting consumer rights in B2C transactions, including unfair practices and contract terms

PDPA Guidelines and Advisory Guidelines: Detailed guidelines and interpretations of the PDPA, providing practical compliance requirements for data protection

Cross Border Data Transfer Requirements: Regulations governing the transfer of personal data outside of Singapore, including requirements for adequate protection

Cloud Service Provider Security Standards: Security standards and requirements specific to cloud service providers operating in Singapore

Multi-Tier Cloud Security (MTCS) Standards: Singapore's cloud security standard providing guidelines for different tiers of cloud security

Unfair Contract Terms Act: Legislation regulating unfair terms in contracts, particularly relevant for standard form contracts

Trade Marks Act: Legislation protecting trademarks and brand elements that might be included in software products

Patents Act: Law governing patent protection, relevant if the software includes patentable innovations

GDPR Compliance Requirements: European Union data protection requirements that may apply if dealing with EU data subjects

ASEAN Framework on Personal Data Protection: Regional framework for data protection that influences Singapore's approach to cross-border data flows

MAS Technology Risk Management Guidelines: Specific guidelines for technology risk management in the financial sector issued by the Monetary Authority of Singapore

Cybersecurity Act: Legislation establishing a framework for the protection of critical information infrastructure and cybersecurity in Singapore

Data Breach Notification Requirements: mandatory requirements for reporting data breaches under the PDPA and sector-specific regulations

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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