The Shop Receipt (Kassenbeleg) is a fundamental document in Austrian business transactions, required by law for all cash and card-based sales. It emerged from the need to combat tax evasion and ensure proper fiscal documentation, with current requirements shaped by the 2016 RKSV regulations. The document must include specific security features, including a unique QR code and digital signature, making it more sophisticated than traditional receipts. When to use: A shop receipt must be issued for every transaction in Austria, regardless of amount, with few exceptions. It serves as immediate proof of purchase for customers, warranty claims, and tax documentation for businesses. The document must comply with Austrian fiscal regulations, VAT laws, and consumer protection requirements, making it a crucial element in the Austrian business and tax ecosystem.
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1. Business Information Header: Legal business name, address, tax ID number (UID), and contact details
2. Receipt Identifier: Unique receipt number, date and time of purchase, cash register identifier
3. Transaction Details: Itemized list of products/services with individual prices, quantities, and applicable VAT rates
4. Payment Summary: Subtotal, VAT breakdown by rate, total amount, and payment method
5. Fiscal Information: Required fiscal signature (Signaturwert), machine-readable code, and receipt security code as per RKSV
6. Legal Notices: Standard statutory information including VAT registration status and basic consumer rights
1. Customer Information: Customer details for business purchases or when customer requests formal invoice (Rechnung)
2. Loyalty Program Information: Points earned, total points balance, special offers when customer uses loyalty card
3. Return Policy: Specific return conditions and timeframe, particularly for non-food items
4. Warranty Information: Specific warranty terms for applicable products
5. Special Discounts: Details of any applied discounts, promotions, or special offers
6. Store-Specific Information: Opening hours, website, social media, or upcoming promotions
1. QR Code: Digital representation of receipt data for electronic storage
2. Terms and Conditions Reference: For special items or services with specific conditions
3. Warranty Certificate: For products with manufacturer warranty, printed on separate slip
Relevant legal definitions
Clauses
Relevant Industries
Retail
Food and Beverage
Professional Services
Hospitality
Entertainment
Healthcare
Automotive
Electronics
Fashion
Home and Garden
Sports and Leisure
Beauty and Wellness
Telecommunications
Books and Stationery
Relevant Teams
Finance
Operations
Retail Operations
Information Technology
Compliance
Customer Service
Accounting
Internal Audit
Point of Sale Operations
Legal
Relevant Roles
Retail Manager
Store Cashier
Financial Controller
Tax Accountant
Compliance Officer
Systems Administrator
Point of Sale Specialist
Store Owner
Business Administrator
Finance Director
Retail Operations Manager
Customer Service Representative
Internal Auditor
IT Support Specialist
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