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A Complaint Letter About Electricity Bill is a formal document used when a customer needs to dispute charges, question billing practices, or raise concerns about electricity consumption calculations with their utility provider in Canada. This document becomes necessary when informal communication channels have not resolved the issue or when a formal record of the complaint is required. The letter must align with provincial consumer protection regulations and utility commission guidelines, typically including account details, specific billing disputes, supporting documentation, and a clear request for resolution. It serves as the first step in the formal dispute resolution process and may be required before escalating to regulatory bodies or ombudsman services. The document's format and content should reflect the serious nature of the complaint while maintaining a professional tone and presenting evidence-based arguments.

1. Personal Information and Account Details: Customer name, account number, address, and contact information

2. Date and Recipient Details: Current date and utility company's contact information

3. Subject Line: Clear identification of the issue (e.g., 'Re: Billing Dispute - Account #XXXXX')

4. Issue Description: Clear and concise explanation of the billing problem

5. Specific Billing Details: Relevant billing periods, amounts in dispute, and explanation of why the charges are contested

6. Previous Communication: Reference to any previous contact with the utility company about this issue

7. Request for Resolution: Specific actions being requested from the utility company

8. Timeline for Response: Expected timeframe for receiving a response