The Employment Contract For Shop Assistant is a comprehensive employment agreement designed for use in Indonesian retail operations. It serves as a legally binding document between retail employers and shop assistants, ensuring compliance with Indonesian labor laws, particularly Law No. 13 of 2003 and related regulations. This contract is essential when hiring retail staff in Indonesia, providing clear terms of employment, duties, compensation, and workplace policies. It includes specific provisions for retail operations such as shift work, customer service standards, and store procedures, while incorporating mandatory elements required by Indonesian employment law such as social security (BPJS) enrollment, statutory leave entitlements, and worker protections. The document is structured to protect both employer and employee interests while maintaining flexibility for various retail environments.
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1. Parties: Identification of the employer (company) and employee (shop assistant), including their legal details and addresses
2. Background: Brief context of the employment relationship and the purpose of the agreement
3. Definitions: Key terms used throughout the contract
4. Position and Duties: Detailed description of the role, responsibilities, and duties of the shop assistant
5. Term of Employment: Duration of employment (fixed-term or permanent) and probation period if applicable
6. Working Hours: Regular working hours, shift patterns, and overtime provisions
7. Compensation and Benefits: Salary, overtime pay, bonuses, and statutory benefits including BPJS (social security)
8. Leave Entitlements: Annual leave, sick leave, religious holidays, and other statutory leave rights
9. Health and Safety: Workplace safety requirements and health protocols
10. Confidentiality: Protection of company's confidential information and trade secrets
11. Code of Conduct: Expected behavior, dress code, and workplace rules
12. Disciplinary Procedures: Process for handling misconduct and disciplinary actions
13. Termination: Conditions and procedures for contract termination, notice periods, and severance
14. Governing Law: Confirmation of Indonesian law as governing law and dispute resolution procedures
1. Sales Targets: Include when the position involves sales quotas or performance-based incentives
2. Cash Handling: Include when the position involves managing cash transactions and related responsibilities
3. Multi-store Operations: Include when the employee may be required to work across multiple store locations
4. Training Requirements: Include when specific training or certifications are required for the role
5. Non-Competition: Include when there are restrictions on working for competitors after employment ends
6. Housing Allowance: Include when housing or accommodation benefits are provided
7. Commission Structure: Include when the position includes commission-based compensation
8. Stock Management: Include when the role involves inventory management responsibilities
1. Schedule A - Compensation Details: Detailed breakdown of salary, allowances, and benefits
2. Schedule B - Working Hours and Shift Patterns: Specific working hours, shift schedules, and rotation patterns
3. Schedule C - Store Policies: Detailed store-specific rules and procedures
4. Schedule D - Job Description: Detailed list of duties and responsibilities
5. Schedule E - Benefits Summary: Summary of all benefits including BPJS coverage
6. Appendix 1 - Employee Handbook: Reference to company policies and procedures
7. Appendix 2 - Safety Procedures: Detailed safety protocols and emergency procedures
8. Appendix 3 - Commission Structure: Detailed commission calculations and targets if applicable
Relevant legal definitions
Clauses
Relevant Industries
Retail
Fashion
Electronics
Grocery
Department Stores
Luxury Goods
Cosmetics
Sporting Goods
Home and Garden
Furniture
Books and Stationery
Pharmacy
Convenience Stores
Shopping Centers
Specialty Retail
Relevant Teams
Human Resources
Retail Operations
Store Operations
Legal
Compliance
Administration
Training and Development
Customer Service
Sales
Workforce Management
Relevant Roles
Shop Assistant
Sales Associate
Retail Assistant
Store Associate
Customer Service Representative
Retail Sales Assistant
Junior Sales Associate
Shop Floor Assistant
Retail Team Member
Sales Floor Associate
Customer Assistant
Store Assistant
Retail Sales Representative
Shop Floor Staff
Store Staff
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