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The Electric Complaint Letter is a crucial document used in Malaysia when consumers need to formally address issues with their electrical service providers. This document type is essential for maintaining a clear record of electrical-related grievances and follows the framework established by Malaysian consumer protection laws and electrical regulations. It typically includes detailed descriptions of the electrical issue, service impact, safety concerns, and specific requests for resolution. The letter serves as a formal communication tool and potential evidence if the matter requires escalation to the Energy Commission of Malaysia (Suruhanjaya Tenaga) or other regulatory bodies. Understanding local jurisdiction requirements is crucial as the document must align with Malaysian electrical safety standards and consumer rights regulations.

1. Sender's Details: Full name, address, account number, and contact information of the complainant

2. Recipient's Details: Name and address of the electrical service provider, relevant department

3. Date and Reference Numbers: Current date and any relevant account or previous correspondence reference numbers

4. Subject Line: Clear, specific subject indicating the nature of the complaint

5. Problem Description: Detailed explanation of the electrical issue, including when it started and its impact

6. Previous Contact History: Summary of any previous attempts to resolve the issue

7. Specific Request: Clear statement of what resolution or action is being requested

8. Closing: Professional closing with expected timeframe for response and contact details