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1. Parties: Identification and details of the contracting parties - the logistics service provider and the customer
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of logistics services to be provided, including transportation, warehousing, and handling
5. Service Levels: Performance standards, KPIs, and measurement criteria for the services
6. Operational Requirements: Specific operational procedures, including ordering process, delivery requirements, and handling instructions
7. Equipment and Facilities: Requirements for vehicles, warehousing facilities, and other equipment used in service provision
8. Pricing and Payment Terms: Service fees, payment schedule, invoicing procedures, and price adjustment mechanisms
9. Liability and Insurance: Allocation of risks, liability limitations, and required insurance coverage
10. Term and Termination: Duration of agreement, renewal terms, and termination conditions
11. Confidentiality: Protection of confidential information and trade secrets
12. Force Majeure: Provisions for handling unforeseen circumstances and events beyond parties' control
13. Governing Law and Jurisdiction: Specification of Austrian law as governing law and jurisdiction for dispute resolution
14. General Provisions: Standard boilerplate clauses including entire agreement, amendments, and severability
1. Customs and International Trade: Include when services involve cross-border transportation or international trade
2. Dangerous Goods Handling: Include when logistics services involve transportation or storage of dangerous goods
3. IT Systems and Integration: Include when specific IT systems or EDI integration is required between parties
4. Environmental Requirements: Include when specific environmental standards or green logistics practices are required
5. Security Requirements: Include for high-value goods or when specific security protocols are needed
6. Staff and Training: Include when specific staff qualifications or training requirements are necessary
7. Subcontracting: Include when the logistics provider may need to subcontract certain services
8. Volume Commitments: Include when minimum volume commitments are part of the commercial arrangement
1. Schedule 1 - Service Specifications: Detailed technical specifications of all logistics services to be provided
2. Schedule 2 - Pricing Schedule: Detailed breakdown of all fees, charges, and pricing mechanisms
3. Schedule 3 - Service Level Agreement: Detailed KPIs, performance metrics, and measurement methodologies
4. Schedule 4 - Operating Procedures: Step-by-step operational procedures and workflows
5. Schedule 5 - Insurance Requirements: Detailed insurance requirements and coverage specifications
6. Schedule 6 - Facilities and Equipment: Specifications of warehouses, vehicles, and equipment to be used
7. Appendix A - Contact Details: List of key contacts and escalation procedures
8. Appendix B - Required Documentation: Ƶ and examples of required operational documents
9. Appendix C - IT Specifications: Technical requirements for IT systems and interfaces
Manufacturing
Retail
E-commerce
Automotive
Pharmaceutical
Food and Beverage
Consumer Goods
Industrial Equipment
Chemical
Electronics
Fashion and Apparel
Construction Materials
Legal
Operations
Supply Chain
Procurement
Logistics
Commercial
Risk Management
Compliance
Finance
Business Development
Contract Administration
Supply Chain Manager
Logistics Director
Operations Manager
Procurement Manager
Contract Manager
Legal Counsel
Commercial Director
Warehouse Manager
Transport Manager
Supply Chain Analyst
Business Development Manager
Chief Operations Officer
Logistics Coordinator
Compliance Officer
Risk Manager
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