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1. Parties: Identification of the parties entering into the agreement
2. Background: Context of the agreement and general business relationship
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Term and Renewal: Duration of the agreement and renewal provisions
5. Services: Detailed description of haulage services to be provided
6. Operator Obligations: Key responsibilities of the transport operator
7. Customer Obligations: Key responsibilities of the customer
8. Compliance: Compliance with relevant laws and regulations including Chain of Responsibility obligations
9. Performance Standards: Required service levels and KPIs
10. Rates and Payment: Pricing, payment terms, and invoicing procedures
11. Insurance and Liability: Insurance requirements and liability allocation
12. Work Health and Safety: Safety obligations and procedures
13. Termination: Circumstances and procedures for termination
14. Dispute Resolution: Process for resolving disputes
15. General Provisions: Standard boilerplate clauses including governing law, notices, etc.
1. Dangerous Goods: Required when agreement includes transport of dangerous goods
2. Equipment Provision: Required when specific equipment is provided by either party
3. Subcontracting: Required when subcontractors may be engaged
4. Cross-Border Operations: Required for interstate or international transport
5. Environmental Requirements: Required for specialized environmental compliance needs
6. Force Majeure: Optional clause for unforeseeable circumstances
7. Intellectual Property: Required when proprietary systems or branding are involved
8. Fuel Surcharge: Optional mechanism for handling fuel price fluctuations
9. Technology and Systems: Required when specific technology or systems must be used
1. Schedule 1 - Service Specifications: Detailed description of services, routes, and delivery points
2. Schedule 2 - Rate Card: Detailed pricing structure and rates
3. Schedule 3 - Performance Metrics: KPIs and measurement methodology
4. Schedule 4 - Insurance Requirements: Specific insurance types and coverage levels
5. Schedule 5 - Operating Procedures: Detailed operational procedures and requirements
6. Schedule 6 - Vehicle Specifications: Required vehicle types and specifications
7. Schedule 7 - Contact Details: Key personnel and contact information
8. Schedule 8 - Compliance Checklist: Regulatory compliance requirements and checks
9. Appendix A - Incident Reporting Forms: Standard forms for incident reporting
10. Appendix B - Safety Procedures: Detailed safety procedures and protocols
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