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1. Parties: Identification of the transport provider and customer, including ABN/ACN and registered addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Term and Appointment: Duration of the agreement and appointment of the transport provider
5. Services: Detailed description of transport services to be provided
6. Service Standards: Required performance standards, including delivery times and quality metrics
7. Operations and Compliance: Operational requirements and compliance with transport regulations
8. Chain of Responsibility: Obligations under Chain of Responsibility legislation
9. Vehicles and Equipment: Requirements for vehicles, maintenance, and equipment standards
10. Fees and Payment: pricing structure, payment terms, and fuel levy provisions
11. Insurance and Liability: Insurance requirements and allocation of liability between parties
12. Termination: Termination rights and procedures
13. Confidentiality: Protection of confidential information
14. Dispute Resolution: Process for resolving disputes between parties
15. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Dangerous Goods: Required if transport of dangerous goods is part of the services
2. Temperature Controlled Goods: Required for refrigerated or temperature-sensitive transport
3. Subcontracting: Include if subcontracting is permitted under the agreement
4. Performance Incentives: Optional section for performance-based rewards or penalties
5. Technology and Systems: Include if specific technology or systems integration is required
6. Environmental Obligations: Additional environmental requirements beyond standard compliance
7. Training Requirements: Specific training obligations for drivers or staff
8. Force Majeure: Include if specific force majeure provisions are needed beyond general provisions
1. Schedule 1 - Service Specifications: Detailed specifications of transport services, routes, and frequencies
2. Schedule 2 - Rate Card: Detailed pricing structure including base rates and additional charges
3. Schedule 3 - Performance KPIs: Key performance indicators and measurement methodology
4. Schedule 4 - Vehicle Specifications: Detailed requirements for vehicles and equipment
5. Schedule 5 - Operating Procedures: Specific operational procedures and requirements
6. Schedule 6 - Insurance Requirements: Detailed insurance requirements and minimum coverage levels
7. Schedule 7 - Approved Subcontractors: List of approved subcontractors if applicable
8. Appendix A - Incident Report Template: Standard template for reporting incidents and accidents
9. Appendix B - Service Level Agreement: Detailed service level requirements and measurements
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