This Enterprise Subscription Agreement template is designed for use in the Malaysian market where businesses are increasingly adopting subscription-based services and cloud solutions. It serves as the primary contract between service providers and enterprise customers, incorporating requirements under Malaysian legislation including the Contracts Act 1950, Personal Data Protection Act 2010, and Electronic Commerce Act 2006. The agreement is particularly relevant in today's digital transformation landscape, where businesses require robust legal frameworks for their technology investments. It includes comprehensive provisions for service delivery, data protection, intellectual property rights, and compliance with local regulations, making it suitable for both Malaysian companies and international providers operating in Malaysia.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the subscription service
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Subscription Services: Detailed description of services, access rights, and service levels
5. Term and Renewal: Initial term, renewal terms, and notice periods
6. Fees and Payment: Subscription fees, payment terms, invoicing, and late payment consequences
7. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements
8. Provider Obligations: Provider's service commitments, support, and maintenance obligations
9. Data Protection and Security: PDPA compliance, data handling, security measures, and breach notifications
10. Intellectual Property Rights: IP ownership, licenses, and restrictions
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Representations: Service warranties, disclaimers, and mutual representations
13. Limitation of Liability: Liability caps, exclusions, and indemnification
14. Termination: Termination rights, consequences, and data return/deletion
15. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Professional Services: Include when implementation, training, or consulting services are part of the agreement
2. Service Credits: Include when specific service level agreements with credit mechanisms are required
3. Disaster Recovery: Include for critical enterprise systems requiring specific recovery commitments
4. Audit Rights: Include when customer requires rights to audit provider's security or compliance
5. Insurance: Include when specific insurance coverage requirements are needed
6. Anti-Corruption: Include for high-value contracts or government-related customers
7. Change Control: Include when formal change management procedures are required
8. Third-Party Access: Include when customer affiliates or contractors need access rights
1. Schedule 1 - Service Description: Detailed technical specifications and features of the subscription services
2. Schedule 2 - Service Level Agreement: Performance metrics, service levels, and measurement criteria
3. Schedule 3 - Pricing and Payment Terms: Detailed fee structure, payment schedules, and pricing models
4. Schedule 4 - Support Services: Support levels, response times, and escalation procedures
5. Schedule 5 - Data Processing Agreement: Detailed data protection terms and processing requirements
6. Schedule 6 - Security Requirements: Security standards, protocols, and compliance requirements
7. Schedule 7 - Implementation Plan: Timeline and milestones for service implementation (if applicable)
8. Appendix A - Authorized Users: User categories, access levels, and permitted usage
9. Appendix B - Acceptable Use Policy: Detailed rules and restrictions for service usage
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Financial Services
Healthcare
Manufacturing
Retail
Telecommunications
Professional Services
Education
Government
Energy
Transportation
Construction
Media and Entertainment
Relevant Teams
Legal
Information Technology
Procurement
Finance
Compliance
Risk Management
Operations
Information Security
Vendor Management
Commercial
Digital Transformation
Relevant Roles
Chief Technology Officer
Chief Information Officer
Legal Counsel
Procurement Manager
IT Director
Compliance Officer
Commercial Director
Contract Manager
Chief Financial Officer
Operations Director
Information Security Manager
Risk Manager
Digital Transformation Manager
Vendor Management Officer
Business Development Director
Find the exact document you need
Supply Agreement Draft
A Malaysian law-governed agreement establishing terms and conditions for supply of goods between parties, incorporating local commercial law requirements.
find out more
Website Design Agreement
A Malaysian law-governed agreement between a website designer and client establishing terms for website development services and deliverables.
find out more
Service Level Guarantee
A Malaysian law-governed agreement that establishes guaranteed service performance levels and remedies for non-compliance.
find out more
Notarial Contract
A Malaysian notarial contract authenticated by a licensed notary public, providing official verification of documents or statements under Malaysian law.
find out more
Distance Contract
A Malaysian law-governed agreement for remote transactions, establishing terms for goods/services sold without physical presence of parties.
find out more
Client Confidentiality Policy
A Malaysian law-compliant internal policy document establishing standards and procedures for protecting client confidential information.
find out more
Labor Agreement
A Malaysian law-compliant employment agreement establishing terms and conditions between employer and employee.
find out more
Virtual Contract
Malaysian-law compliant Virtual Contract template for electronic agreements and digital transactions.
find out more
House Share Agreement
A Malaysian law-governed agreement establishing terms and conditions for shared residential property arrangements between multiple occupants.
find out more
Training Agreement Between Company And Trainer
A Malaysian law-governed agreement between a company and trainer establishing terms for professional training services delivery.
find out more
Service Bond Agreement
A Malaysian law-governed agreement binding an employee to serve an organization for a specified period in return for training or educational investment.
find out more
Reservation Contract
A Malaysian law-governed agreement establishing terms for property reservation, including reservation fee and period details.
find out more
Public Service Agreement
A Malaysian law-governed agreement establishing terms and conditions for public service employment within the Malaysian government framework.
find out more
Operation And Maintenance Contract
Malaysian-law governed agreement for operation and maintenance services, defining service provider and facility owner obligations, performance standards, and compliance requirements.
find out more
Framework Contract In Procurement
A Malaysian law-governed framework agreement establishing terms and procedures for ongoing procurement of goods, services, or works between procuring authorities and suppliers.
find out more
Facility Letter
A Malaysian banking document that outlines the terms and conditions of a credit facility or loan, serving as a legally binding agreement between lender and borrower under Malaysian law.
find out more
Exclusive Buyer Brokerage Agreement
A Malaysian law-governed agreement establishing exclusive representation rights between a real estate broker and property buyer.
find out more
Enterprise Subscription Agreement
Malaysian-law governed agreement for enterprise-level subscription services, defining terms between service providers and enterprise customers.
find out more
Development Services Agreement
A Malaysian law-governed agreement for software development and digital solution services, establishing terms, deliverables, and responsibilities between service providers and clients.
find out more
Customer Protection Agreement
A legal agreement establishing consumer protection standards and business obligations under Malaysian law, ensuring comprehensive customer rights and safeguards.
find out more
Clearing Agreement
A Malaysian law-governed agreement establishing the relationship between a clearing house and its members, setting out clearing services terms and regulatory compliance requirements.
find out more
Admission Agreement
A Malaysian-law governed agreement between an educational institution and student establishing terms of admission and enrollment.
find out more
Administrative Contract
A Malaysian law-governed contract for administrative arrangements between government entities and private parties, following public sector requirements.
find out more
Shared Services Agreement
A Malaysian law-governed agreement establishing shared services arrangements between corporate entities, defining service scope, standards, and operational framework.
find out more
Payment Settlement Agreement
A Malaysian law-governed agreement that formalizes debt settlement arrangements between creditors and debtors, outlining payment terms and conditions.
find out more
Web Development Agreement
A Malaysian-law governed agreement for website development services, outlining project scope, deliverables, and mutual obligations.
find out more
Dispatcher Agreement
A Malaysian law-compliant agreement governing the engagement of dispatchers, outlining service terms, operational procedures, and compliance requirements.
find out more
Staffing Agreement
A Malaysian law-governed agreement between staffing agencies and client companies for the provision and management of temporary or contract workers.
find out more
Personal Services Contract
Malaysian-law governed Personal Services Contract for professional service arrangements, establishing terms between service providers and clients.
find out more
Staff Contract
A Malaysian law-governed employment agreement establishing terms and conditions between employer and employee.
find out more
Volunteer Agreement
A Malaysian law-governed agreement establishing the terms and conditions between an organization and a volunteer, defining roles and responsibilities while protecting both parties' interests.
find out more
Home Construction Contract
Malaysian-law governed agreement for residential property construction, establishing terms between property owner and contractor with compliance to local housing development regulations.
find out more
Home Repair Contract
Malaysian-law governed agreement for home repair services between property owners and contractors, ensuring compliance with local regulations and protecting both parties' interests.
find out more
Truck Driver Contract Agreement
A Malaysian law-governed employment agreement for professional truck drivers, establishing key terms and conditions while ensuring compliance with local transportation and employment regulations.
find out more
Real Estate Purchase Contract
A Malaysian law-governed agreement for the sale and purchase of real estate property, detailing terms of transfer and parties' obligations.
find out more
Data Processing Agreement
Malaysian law-compliant agreement governing the processing of personal data between a controller and processor under PDPA 2010.
find out more
Landscape Contract
A Malaysian law-governed contract for landscape construction and maintenance services, defining scope, terms, and obligations for landscaping works.
find out more
Graphic Design Contract
A Malaysian law-governed agreement between a graphic designer and client establishing terms for design services, deliverables, and intellectual property rights.
find out more
Guarantee Contract
A Malaysian law-governed agreement where a guarantor undertakes to fulfill another party's obligations to a creditor upon default.
find out more
House Rental Form
A Malaysian law-compliant agreement establishing terms and conditions for residential property rental between landlord and tenant.
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)