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1. Non-Compete Clause: Restrictions on working with competitors, used when dispatcher has access to sensitive business information

2. Performance Metrics: Specific KPIs and performance evaluation criteria, used when implementing performance-based compensation

3. Training Requirements: Mandatory training and certification requirements, included when specific qualifications are needed

4. Remote Working Provisions: Terms for remote work arrangements, used when dispatcher may work from different locations

5. Emergency Procedures: Special procedures for emergency situations, included for high-risk or sensitive operations

6. Equipment and Systems: Terms regarding company-provided equipment and systems, used when specific tools are provided

7. Bonus Structure: Details of any performance-based bonuses or incentives, included when offering variable compensation

1. Schedule A - Service Level Agreement: Detailed performance standards and service level requirements

2. Schedule B - Fee Schedule: Detailed breakdown of compensation, including base pay, overtime rates, and any additional fees

3. Schedule C - Operating Procedures: Standard operating procedures and workflows

4. Schedule D - Communication Protocols: Procedures for routine and emergency communications

5. Schedule E - Compliance Checklist: List of regulatory requirements and compliance procedures

6. Appendix 1 - Required Forms and ������Ƶ: Standard forms and documentation templates used in dispatch operations

7. Appendix 2 - Contact Information: List of key contacts and emergency numbers