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1. Parties: Identification of the service provider and client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a service relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided, including any specific deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination
6. Fees and Payment: Service fees, payment terms, invoicing schedule, and late payment consequences
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Intellectual Property Rights: Ownership and usage rights of any IP created or used during service provision
10. Confidentiality: Protection of confidential information exchanged during the service relationship
11. Liability and Indemnification: Limitation of liability and indemnification obligations of both parties
12. Force Majeure: Circumstances under which parties are excused from performance
13. Governing Law and Jurisdiction: Specification of Dutch law as governing law and jurisdiction for disputes
14. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Data Protection: Required when personal data is processed as part of the services, including GDPR compliance measures
2. Non-Competition: Used when there's a need to restrict the service provider from competing with the client
3. Non-Solicitation: Used when parties want to prevent poaching of employees or clients
4. Insurance: Required when specific insurance coverage is needed for the services
5. Service Levels: Used when specific performance metrics need to be maintained
6. Compliance with Laws: Required when services are in regulated industries or require specific certifications
7. Subcontracting: Include when the service provider may need to subcontract certain services
8. Change Control: Used for long-term or complex services where scope changes are likely
9. Exit Assistance: Required for critical services where transition support may be needed upon termination
1. Schedule 1 - Service Description: Detailed specification of services, methodologies, and deliverables
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key team members and their roles
5. Schedule 5 - Data Processing Agreement: Required GDPR compliance terms if personal data is processed
6. Appendix A - Contact Details: Key contacts for both parties for various purposes
7. Appendix B - Required Insurance Coverage: Specific insurance requirements and coverage levels
8. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements applicable to the services
Professional Services
Information Technology
Management Consulting
Construction
Engineering
Marketing and Advertising
Financial Services
Healthcare
Education and Training
Real Estate
Business Services
Creative Industries
Telecommunications
Environmental Services
Facility Management
Legal
Procurement
Operations
Commercial
Risk Management
Compliance
Executive Leadership
Finance
Human Resources
Administration
Business Development
Account Management
Service Delivery
Legal Counsel
Contract Manager
Procurement Manager
Business Development Manager
Operations Director
Project Manager
Commercial Director
Risk Manager
Compliance Officer
Managing Director
Chief Executive Officer
Chief Operating Officer
Chief Financial Officer
Account Manager
Service Delivery Manager
HR Director
Administrative Manager
Department Head
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