The Format For Feedback Form is a essential business document designed to facilitate structured feedback collection while ensuring compliance with Philippine regulations. This template is particularly valuable in situations requiring systematic gathering of customer, employee, or stakeholder feedback, incorporating necessary elements for data privacy protection under the Data Privacy Act of 2012 (RA 10173) and consumer protection under RA 7394. The form includes sections for respondent information, feedback content, privacy notices, and consent declarations, making it adaptable for various business contexts while maintaining legal compliance. Organizations can utilize this Format For Feedback Form to standardize their feedback collection process, improve service quality, and maintain proper documentation of stakeholder interactions.
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1. Form Title and Identifier: Clear title of the feedback form and unique identifier for record-keeping
2. Data Privacy Notice: Statement explaining how personal data will be collected, used, and protected in compliance with the Data Privacy Act
3. Respondent Information: Basic contact details of the person providing feedback (name, contact information, etc.)
4. Purpose Declaration: Clear statement of why feedback is being collected and how it will be used
5. Primary Feedback Section: Main section for collecting specific feedback, including rating scales and comment boxes
6. Consent Declaration: Explicit consent statement for data collection and processing
7. Submission Instructions: Clear instructions on how to submit the completed form
1. Product/Service Details: Used when feedback is specific to a particular product or service
2. Transaction Information: Include when feedback relates to a specific transaction or purchase
3. Employee Evaluation: Used when feedback is about specific staff member interactions
4. Follow-up Permission: Optional section to request permission for follow-up contact
5. Anonymous Submission Option: Section allowing respondents to choose anonymous submission
6. Supporting Documentation: Section for attaching relevant documents or evidence
1. Rating Scale Guide: Detailed explanation of rating scales used in the form
2. Privacy Policy: Detailed privacy policy and data protection information
3. Terms and Conditions: General terms and conditions for submitting feedback
4. Category Definitions: Definitions of different feedback categories or classification systems used
Authors
Relevant legal definitions
Clauses
Relevant Industries
Retail
Healthcare
Education
Financial Services
Hospitality
Technology
Manufacturing
Professional Services
Telecommunications
Government Services
Food and Beverage
Transportation
Relevant Teams
Customer Service
Quality Assurance
Legal
Compliance
Operations
Customer Experience
Human Resources
Marketing
Risk Management
Process Improvement
Relevant Roles
Customer Service Manager
Quality Assurance Manager
Data Protection Officer
Compliance Officer
Operations Manager
Customer Experience Director
Business Process Improvement Manager
Service Delivery Manager
Human Resources Manager
Marketing Manager
Legal Counsel
Risk Management Officer
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