A Complaint Letter About Supervisor is a crucial workplace document used in Indonesian business environments when formal documentation of supervisory misconduct or inappropriate behavior is necessary. This document is typically employed after informal resolution attempts have failed and before escalating to external authorities. The letter must comply with Indonesian labor law requirements, particularly Law No. 13 of 2003 on Manpower and Minister of Manpower Regulation No. 5 of 2018 regarding workplace harassment. It serves as an official record that can be used in internal dispute resolution processes or, if necessary, in legal proceedings. The document should detail specific incidents, provide supporting evidence, and clearly state desired outcomes while maintaining professional language and adherence to proper business correspondence formats. It's essential to include all relevant dates, times, and details of incidents, as well as any previous attempts at resolution.
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1. Letter Header: Include your full name, employee ID, department, contact information, and the date
2. Recipient Details: Full name and title of the HR manager or appropriate authority, department, and company address
3. Subject Line: Clear and specific subject line indicating this is a formal complaint about supervisor conduct
4. Introduction: Brief introduction identifying yourself and your position, and stating the purpose of the letter
5. Facts and Timeline: Chronological account of events or issues with specific dates, times, and locations
6. Impact Statement: Description of how the supervisor's conduct has affected your work, well-being, or workplace environment
7. Previous Actions Taken: Documentation of any previous attempts to resolve the issue informally
8. Requested Resolution: Clear statement of what outcome or resolution you are seeking
9. Closing: Professional closing with your signature and date
1. Witness Information: Include if there were witnesses to any incidents described in the complaint
2. Legal References: Include specific references to Indonesian labor laws if clear violations have occurred
3. Health Impact Statement: Include if the supervisor's conduct has affected your physical or mental health
4. Confidentiality Request: Include if you wish to request specific confidentiality measures
5. Union Representative Notice: Include if you are involving a union representative in the complaint
1. Evidence Log: Chronological list of all supporting documents attached
2. Communication Records: Copies of relevant emails, messages, or other communications with the supervisor
3. Witness Statements: Written statements from colleagues who witnessed the incidents
4. Medical Records: If applicable, medical documentation related to health impacts
5. Performance Reviews: Copies of relevant performance reviews or evaluations
6. Previous Complaint Records: Copies of any previous complaints or reports filed
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