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The Complaint Letter For Salary Not Paid is a crucial document used in Indonesian employment contexts when an employee has not received their rightful wages. It serves as a formal written record of the payment dispute and is typically drafted when informal attempts to resolve the salary issue have been unsuccessful. The document must comply with Indonesian labor laws, particularly Law No. 13 of 2003 on Manpower and Government Regulation No. 36 of 2021 on Wages. It should be used when there are clear instances of unpaid wages, delayed payments, or incorrect salary calculations. The letter includes specific details about the employment relationship, exact amounts owed, relevant dates, and previous communication attempts, forming a basis for potential escalation to labor authorities or the Industrial Relations Court if necessary.

1. Sender's Details: Full name, employee ID (if applicable), position, department, and complete contact information

2. Date and Reference Number: Current date and any relevant reference numbers such as employee ID or previous correspondence

3. Recipient's Details: Full name and title of the appropriate authority (HR Manager, Department Head, or Company Director), company name and address

4. Subject Line: Clear indication that this is a formal complaint regarding unpaid salary

5. Employment Details: Brief overview of employment status, including start date, position, and agreed salary

6. Salary Payment Issue: Specific details about the unpaid salary, including the period(s), amount(s), and due date(s)

7. Previous Communication: Summary of any previous attempts to resolve the issue, including dates and responses received

8. Legal Basis: Reference to relevant Indonesian labor laws and regulations regarding salary payment

9. Formal Request: Clear statement of what is being requested, including the total amount owed and expected timeline for payment

10. Closing Statement: Professional closing indicating expectation of response and potential next steps if issue remains unresolved