The Statement of Work Agreement is a fundamental document used in Indonesian business practices to establish clear parameters for project-based work or specific service delivery. It is typically employed when a detailed description of work scope, deliverables, and performance standards is required, either as a standalone agreement or in conjunction with a master services agreement. This document must comply with Indonesian legal requirements, including Law No. 24 of 2009 regarding language requirements, and typically includes comprehensive details about project execution, timeline, resource allocation, and payment terms. The agreement is particularly crucial in complex projects where clear delineation of responsibilities, deliverables, and success criteria is essential for project success and risk management.
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1. Parties: Identification of the service provider and client, including full legal names, addresses, and company registration details
2. Background: Context of the agreement, relationship between parties, and reference to any master services agreement if applicable
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Work: Detailed description of the services to be provided, including specific tasks, responsibilities, and deliverables
5. Timeline and Milestones: Project schedule, key dates, and delivery milestones
6. Acceptance Criteria: Specific criteria for determining when deliverables are complete and acceptable
7. Payment Terms: Fees, payment schedule, invoicing procedures, and any performance-based payments
8. Project Management: Communication protocols, reporting requirements, and governance structure
9. Personnel: Key personnel assigned to the project, roles, and any requirements for replacement
10. Intellectual Property Rights: Ownership and rights to work products, pre-existing IP, and license grants
11. Confidentiality: Protection of confidential information and trade secrets
12. Term and Termination: Duration of the agreement and conditions for termination
13. General Provisions: Standard legal provisions including governing law, dispute resolution, and notices
1. Change Control: Procedures for requesting and implementing changes to the scope of work - include when project is complex or likely to evolve
2. Service Levels: Specific performance metrics and service levels - include when ongoing service delivery is part of the scope
3. Security Requirements: Information security and data protection requirements - include when handling sensitive data or systems
4. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
5. Compliance Requirements: Specific regulatory or industry compliance requirements - include when working in regulated industries
6. Insurance: Insurance requirements and coverage levels - include for high-risk or high-value projects
7. Exit Assistance: Transition requirements at end of agreement - include for complex or critical services
8. Force Majeure: Provisions for unforeseen circumstances - include when project spans long duration or has critical dependencies
1. Schedule A - Detailed Scope of Work: Comprehensive technical specifications and requirements
2. Schedule B - Deliverables and Acceptance Criteria: Detailed list of deliverables and specific acceptance criteria for each
3. Schedule C - Project Timeline: Detailed project schedule with all milestones and dependencies
4. Schedule D - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
5. Schedule E - Key Personnel: Details of key team members, their roles, and time commitment
6. Schedule F - Technical Requirements: Specific technical requirements, standards, and specifications
7. Appendix 1 - Change Request Template: Standard template for requesting and documenting changes
8. Appendix 2 - Progress Report Template: Standard template for progress reporting
Authors
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Construction
Professional Services
Manufacturing
Engineering
Telecommunications
Management Consulting
Digital Marketing
Research and Development
Education and Training
Healthcare Services
Energy and Resources
Financial Services
Creative Industries
Relevant Teams
Legal
Procurement
Project Management Office
Operations
Commercial
Risk and Compliance
Business Development
Technical Delivery
Quality Assurance
Finance
Account Management
Relevant Roles
Project Manager
Contract Manager
Legal Counsel
Procurement Manager
Business Development Manager
Operations Director
Technical Director
Chief Technology Officer
Program Manager
Account Manager
Delivery Manager
Commercial Manager
Risk Manager
Compliance Officer
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